Hey, I'm Mark 👋
I got nerdy about one problem: why SaaS companies lose customers, and what actually works to keep them. Most churn advice online is generic. I'm building the version that isn't.
ChurnTools is a free directory of 21 retention tools and a 60-second Churn Health Check that scores your setup and tells you the three things to fix first. No signup. Built for SaaS founders between $1M and $10M ARR. The stage where churn starts to compound and you can't afford to guess.
On X, I post videos about startups and churn experiments that worked, ones that didn't, and patterns I keep seeing across SaaS. If you've ever stared at a cancellation and thought "we should've seen that coming," follow along.
See you on X?
